By Dr Pamela Schuster
This remarkable ebook for nurses and nursing scholars courses the advance of the excellent, expert conversation abilities to avoid error that bring about sufferer accidents and dying. With a patient-safety concentration, thorough insurance of verbal exchange and broad, interactive ancillaries, it demonstrates how communique is tied to wanted scientific results.
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Extra info for Communication for Nurses: How to Prevent Harmful Events and Promote Patient Safety
Qxd 36 1/9/10 12:23 PM Page 36 Unit 1 Interpersonal Communication possessions you have, such as a luxury car or expensive jewelry. Collectively, the sum of all of our perceptions of self allows us to know who we are by experiencing ourselves in relation to others and our significant life events. Who you are is reflected in your personal values, attitudes, and beliefs. 7 • A value is an enduring concept of good or bad, right and wrong. Values are formed by your interpersonal relationships beginning with the messages you received as children from your parents.
1: Communicators Each communicator is a unique bio-psycho-social-cultural-spiritual being. At least two people communicate to meet human needs; therefore, communication is goal-oriented. Communicators are the originators of facts, thoughts, or feelings that are expressed to meet physical, social, identity, and practical needs. Physical Needs Humans communicate to meet physical needs. Communication is so important to our lives that, without it, we can become physically ill. The research linking physical illness with lack of meaningful human interaction has received international attention through the World Health Organization (WHO).
Communication Safety Alert Nurses must assess which human needs patients may express directly or indirectly. ” Nurses can, however, be alert for vulnerable populations such as women and the elderly where research has shown the effects of lack of social support on their health. Element No. 2: Critical Thought Processing Critical thought processing reflects the cognitive deliberations used by communicators in their attempt to achieve common understanding, specific effects, and desired outcomes. qxd 1/9/10 12:23 PM Page 21 Chapter 2 The Patient-Safe Transformational Model of Communication 21 Element No.